Sales Counselor Work From Home
KB Home
KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don't just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all.
We are looking for a dynamic and driven New Home Sales Counselor to join our team. (In this role, you will have the opportunity to meet with prospective buyers, communicate the benefits of our newly constructed residential homes, and close sales with the ultimate goal of creating satisfied customers.
Welcome visitors and provide them with literature, point-of-sale information, and handouts.
Respond to customer requests for further assistance or information.
Demonstrate models, homes, and home sites, discussing floor plans, general construction, and options.
Overcome sales objections and close the sale, ensuring customer satisfaction.
Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
Ensure all sales models and the entire community are properly maintained and clean.
Keep marketing materials updated and ready for distribution.
Generate 50% of new prospects through networking, referrals, and effective follow-up.
Create and utilize competitive market analysis (CMA) and other data-driven tools to sell homes.
Contact real estate brokers and conduct presentations to attract them to our communities.
Host grand openings and community events.
Bachelor's degree preferred.
Previous sales experience required; new home sales experience preferred.
Previous experience using social media to drive sales traffic strongly preferred.
Action-oriented with the drive to push sales to successful closure.
Customer-centric approach, seeking solutions from the customer's perspective.
Quick and accurate decision-making based on facts, data, and metrics.
Proficient in Microsoft applications, including Word, Excel, PowerPoint, and Outlook. Experience with customer relationship management software.
Flexible schedule availability, including evenings, weekends, and holidays.
Ability to drive/travel as needed with valid driver's license due to local travel between communities.
Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).
This position is located in the field at a community within the division. Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do and where people truly matter.
A culture defined by customer obsession and collaboration.
The satisfaction of helping families achieve their dream of homeownership.
Visit our career site to learn more about working at KB Home and joining our team.
com or through our applicant tracking system, iCIMS, using @icims.
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