Service Department Customer Service Porter

Arrow Ford is looking for a dependable, hardworking Service Porter to help keep our fast-paced service department running efficiently. This position plays a key role in delivering a great customer experience by assisting with vehicle flow, maintaining lot organization, and supporting our service advisors and technicians.

Service Porter Responsibilities

Greet customers in the service drive with professionalism and urgency

Move customer vehicles safely throughout the service process

Maintain organization and cleanliness of the service drive, parking lots, and waiting areas

Prepare vehicles for customer delivery

Assist with shuttle coordination and customer transportation when needed

Pick up and deliver parts or vehicles between departments when needed

Support technicians and advisors with miscellaneous tasks throughout the day

Help maintain dealership appearance inside and outside the facility

Service Porter Requirements

Ability to work outdoors in varying weather conditions

Arrow Ford has proudly served Abilene since 1964, and we’re committed to building careers, not just filling positions.

FREE childcare for school-aged children (I-CAN Kids program)

Low-deductible health, vision, and dental coverageVoluntary insurance options (disability, cancer, and more)

Paid vacation, holidays, and sick leave

Employee discounts on vehicles, accessories, and service

Closed on Sundays

Arrow Ford is locally owned and operated in Abilene, Texas, serving the community since 1964. The Arrow family includes Ford, Mitsubishi, Loan Arranger, Arrow Point Auto Mall, Service Department, Quick Lane, Body Shop, Rental Car, and Auto Accessories & More.

Our mission is simple: help our customers, coworkers, and communities accomplish their goals.

Arrow also created Arrow For Life, a customer rewards program including an Engine For Life Guarantee, lifetime oil changes, and more—because we believe in doing business the right way and building long-term relationships.

I-CAN Kids (Free Childcare) - Arrow Ford provides free, on-site childcare for school-aged children, including after-school care, summer care, and coverage during holidays and bad weather days—built to support dealership schedules and working families.

Training & Career Development - We invest in employee growth through OEM training, in-house mentorship, and career ladder programs designed to help you advance.

Employee Community & Discounts - From employee events to a support fund and meaningful discounts on vehicles and service—Arrow is a place where team members are valued.

Arrow Ford is an Equal Opportunity Employer and prohibits discrimination and harassment in accordance with federal, state, and local laws.

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