Head of Operations & Business Management

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. In this Operations Manager role, you will lead warehouse and operational execution across inbound, internal, and outbound material flows, ensuring performance, compliance, and scalability. You will drive structured problem solving through CAPAs and RCA, embedding outcomes into standardized processes, training programs, and continuous improvement initiatives. This role is critical to advancing warehouse improvements, including layout optimization, workflow efficiency, and capacity scaling, while maintaining compliance with OSHA, DOT, and international shipping regulations. You will partner cross-functionally and with external logistics providers to ensure operational alignment and seamless execution across NPI, RMA, and RTV activities, while driving initiatives that improve efficiency, quality, and long‑term operational performance.

You are a hands‑on operations leader with strong experience in warehouse execution, material flow management, and continuous improvement. You bring a structured, data‑driven approach to problem solving, with familiarity in RCA, CAPA management, and KPI ownership. You operate effectively at both a strategic and execution level, driving warehouse improvements while maintaining strong attention to detail in system integrity, inventory accuracy, and compliance. Lead and oversee daily warehouse and operational execution to ensure performance, quality, and service delivery

Oversee daily execution of inbound, internal, and outbound material flow across assigned SLOCs (e.g., Integrate RCA findings into process standardization, training programs, and continuous improvement initiatives

Maintain defect logs, tracking, and trend analysis to proactively reduce recurring issues

Champion continuous improvement practices across operations using Lean / Six Sigma methodologies

Ensure compliance with OSHA, DOT, and international shipping regulations

Enforce safety protocols, material handling standards, equipment usage guidelines, and maintain 6S discipline across all operational areas

Oversee shipping documentation including packing lists, bills of lading, and export documentation for accuracy and compliance

Partner with suppliers, carriers, freight forwarders, and 3PL providers to ensure service performance

Collaborate with Engineering (NPI), Quality, Procurement, and Customer Operations teams

Support resolution of material, shipping, and service‑related escalations

Align operational execution with business priorities and customer requirements

Support material flows tied to NPI, RMA, and RTV activities

Contribute to CAPEX planning, layout optimization, and operational scaling initiatives

Lead special projects and strategic improvement initiatives as assigned

Operate effectively in a combined office and warehouse environment, including frequent walking, standing, lifting, and material handling

Experience leading warehouse operations or operations management in a fast‑paced environment

Experience managing teams and driving day‑to‑day operational execution

Strong familiarity with ERP systems, including SAP S/4HANA and SLOC‑level inventory management

Experience supporting international shipping and compliance requirements

Experience working with suppliers, carriers, freight forwarders, and 3PL providers

Experience driving continuous improvement and warehouse optimization initiatives

Academic Credentials

Degree in Industrial Engineering, Supply Chain, Operations, or related field preferred

AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third‑party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s Responsible AI Policy is available.