Business Liaison

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Temps Plein Salary Range* $73,600 - 147,290 *This Salary Range reflects a National Average for this job. Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.
Location On-site role in Lodi and Clearlake, CA
Responsibilities Provide liaison services for patients requiring high-cost retail prescription therapies & infusion therapies, focused on navigation of prescription related access and affordability barriers.
Effectively processing prior authorizations, identifying and securing patient assistance and routing prescriptions to the appropriate pharmacy.
Routinely interfacing with office staff, providers and leadership to proactively identify an address areas for process improvement to drive improved patient access and prescription internalization.
For the assigned clinic(s) serve as the primary contact for high cost prescription access and affordability.
Responsible for maintaining effective and complete communication to stakeholders and appropriate documentation within electronic health records, pharmacy dispensing systems and other systems as specified.
Responsible for providing education to providers, clinic staff and patients on the value of prescription fulfillment through the client health system pharmacy.
Providing world class customer service and timely execution of assigned tasks to drive trust and satisfaction with patients and providers.
Actively contributes to activity tracking and KPI reporting to enable continuous quality improvement and program performance assessment.
Participates in client and clinic meetings, contributing content and leading discussions relating to prescription access as needed.
Support the clinic during operating hours and work extended hours when needed to ensure patients receive their medication and to complete business plan objectives.
Work both in clinic (or multiple clinics as assigned) and support from an approved remote location as the client needs dictate.
Skills and Knowledge Experience working with prior authorizations and copay assistance programs
Proficiency in Microsoft Office particularly Word and Excel
Ability to quickly learn other systems and programs (pharmacy dispensing software, electronic health records, etc.)
High level of organization and high quality communication skills

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