Head of Sales Management

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The Direct to Consumer (DTC) Manager is responsible for managing and developing the sales team, driving incremental revenue, and overseeing day-to-day operations within the Services Sales organization. This role combines leadership, strategic planning, and performance management to meet sales and operational goals, while ensuring compliance with policies and regulations.Major Areas of Accountability:Team Management: Supervise and provide daily leadership to DTC Sales team members, ensuring effective performance, coaching, and professional development.Sales and Revenue Growth: Execute initiatives that drive incremental revenue, focusing on New Patient enrollment to Comfort Medical and selling Coloplast products to the community.Product Management: Manage product lifecycle from sales to reimbursement, ensuring smooth processes for product offerings and patient referrals.Strategy Implementation: Build and implement strategies to meet or exceed goals related to patient enrollment, product management, and team performance.Ensure adherence to HIPAA, Medicare policies, federal/state regulations, and company procedures, emphasizing professional conduct and proper documentation.Performance Monitoring: Monitor, measure, and provide feedback to the team, ensuring alignment with company standards and performance goals. Lead the creation and delivery of performance reviews.Manager, Sales Ops) to support recruitment, training, and ensure alignment with company goals.Reporting & Accountability: Collaborate with leadership to define reporting needs and track quality service, workflows, and results.Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.Essential Qualifications:Education: High School Diploma/GED required; Bachelor’s degree preferred.Experience: 2-5 years of contact center or management experience, including sales operations and team leadership.Skills:Proven ability to lead and develop a team to meet performance targets.Ability to manage sales pipelines, track progress, and adjust strategies as needed.Highly proficient in Microsoft Office and CRM software.Ability to travel for customer visits and internal meetings (up to 20%).Successful track record in managing teams, building relationships, and driving revenue.Demonstrated ability to manage multiple priorities in a fast-paced environment.Knowledge of sales strategies, healthcare regulations, and compliance standards.Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services.Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.Community and Culture: Participate in team-building activities, volunteer opportunities, and company-sponsored events. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.Comfort Medical provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers nationwide. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!​Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.Comfort Medical is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.61756#LI-CM #LI-HYBRID