Now Hiring - Server Bartender Host/Hostess

Server
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description - Position Title: Server (Non-exempt) Department: Front of House Operations Reports to: General Manager and or Manager-on-Duty Position Summary: The serving staff at Cheeseburger Restaurants runs the show. When you are calm, cool, prepared and in control of your station, the restaurant runs like a fine oiled machine. Consistent, courteous attention to detail, anticipating and fulfilling our guests needs, and teamwork are the cornerstones of a successful shift. This position sells and serves food and drinks in a professional manner with exhibiting our core value of Aloha.
Complete all pre-shift and post-shift side work thoroughly and efficiently.
Serve multiple tables, as determined by management.
Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy.
Complete knowledge of Cheeseburger Restaurant's food and beverage preparation.
Ability to sell alcohol and food items as needed.
Able to efficiently take all orders using the hand-held computer device.
Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Get assistance from your manager if necessary—don't wait until it's too late to save the guest from an unpleasant experience.
Successfully complete the Micros training program required by the Company.
In order to be an effective sales person, you must know all of the food and beverage products available. Ask the guest if they would prefer a particular brand—of rum for example, in their Mai Tai or Trouble in Waikiki.
Drinks from the bar will always be carried on a tray, even one bottle of beer.
When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always place the drink on a beverage napkin or coaster.
no service.
If a customer has a complaint, bring it to the attention of the Manager-on-Duty. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied.
Do not hesitate to assist and/or perform the duties of the busser.
Never walk through the dining room with empty hands.
If a problem with an order arises, be sure to inform your customer of any delays immediately which might occur.
Warn guests of hot plates or beverages when serving.
Always use "please" and "thank you" in the kitchen.
Notify a manager immediately if you feel a guest might be intoxicated.
Take responsibility for the appearance your individual station as well as the restaurant as a whole.
Adhere to all rules, regulations, policies and procedures outlined in your orientation and in your Employee Manual.
Be familiar with the Position descriptions of Host, Cashier and Bartender as well as the guidelines for Telephone Etiquette.
Complete other duties as assigned by your supervisor and or manager-on-duty.
Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Walks and stands during entire shift. Constant repetitive hand and wrist movements and forearm rotation. You must be of legal age to serve liquor according to state law.
Basic reading and writing skills.
Basic computer skills.
Must be able to suggestively sell food and beverage items.
Licenses, certifications or registrations required for the position:
Satisfactorily passing a SERVER APTITUDE TEST with a passing percentage rate of 85% or higher.
Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions.
Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management.
Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company.