Warehouse Person, Service Centers

Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, including servicing walk-in customers, completing sales transactions, and handling material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and conducting inventory checks. This position may involve daily use of forklift and/or crane equipment.
Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location.
Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
Addresses and resolves customer complaints (returns and order errors).
Performs various office administration duties such as processing payments and receipts, reconciliation of DSR's and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders.
Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
Wait on customers and prepare sales slips.
Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, processing stock material, processing customer returns, and notifying management of damaged shipments for freight claims.
Operates crane forklift equipment.
Maintains a clean and organized facility by sweeping, trash removal, restroom cleaning, and general office maintenance, etc.
1+ years of customer service experience and warehouse experience.
~ Crane Forklift Experience is a plus.

Organization, math, time management, computer skills, detail-oriented, customer service, safety-conscious.
Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. Reasonable accommodations may be made to enable individuals with disabilities.
Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands - Daltile, Marazzi and American Olean - Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.