Transportation Dispatcher (Evening)

Router/Dispatcher

REPORTS TO: Transportation Department

DATE AVAILABLE: Immediate Opening

POSITION: Livonia Public Schools is seeking a reliable, detail-oriented Router/Dispatcher to support the daily operations of the Transportation Department. This position plays a critical role in ensuring safe, efficient, and timely student transportation by coordinating bus routes, communicating with drivers, and responding to real-time operational needs. This role also supports departmental staffing processes and operational projects as needed.

DISTRICT OVERVIEW: Livonia Public Schools employs approximately 1,900 staff members, serving approximately 13,300 students pre-K post secondary. There are 15 elementary schools, 3 middle schools, 3 high schools, 1 career technical center, 1 early childhood center, and 1 vocational and transition center in the school district. The annual budget for Livonia Public Schools is $175 million, with a state funding of $9,608 per pupil.

BENEFITS OF WORKING WITH LIVONIA PUBLIC SCHOOLS: Newly hired public school employees are eligible for a traditional pension and tax-deferred retirement savings accounts with an employer matching contribution. The pension component guarantees you monthly retirement benefit payments over your lifetime once you meet age and service requirements. Additionally, as a new public-school employee, you will be automatically enrolled in a Personal Healthcare Fund (PHF), which is a portable, tax-deferred investment account that can be used to pay for healthcare expenses in retirement. Livonia Public Schools will contribute a dollar-for-dollar match on the first 2% you contribute. As an employee of Livonia Public Schools, you will be a part of a team working together in a positive work climate and a culture of mutual respect to support the successful education of children. Beyond the satisfaction of knowing you're helping thousands of students grow and learn, you will also have the satisfaction of knowing you are a team member with Livonia Public Schools, which means you will have the following perks of employment available to you: Medical insurance, including prescription drug coverage: The district's contribution is the maximum allowed by Michigan law. Family coverage eligibility for employees working 30 hours or more per week. Single coverage eligibility for employees working 20 hours but less than 30 per week, may buy-up to family coverage. Optional "cash in lieu" of medical insurance for those who qualify. Dental, vision, and life insurance: The district pays 100% of the premium for all employees. Long-term disability coverage: The district pays 100% of the premium for employees working 20 hours or more per week. Employee Assistance Program for employees and their eligible family members. Completely confidential, short-term counseling service that utilizes a practical approach toward problem resolution and is available 7 days a week, with no cost to the employee. Paid holidays; earned vacation, sick, and bereavement days. Longevity pay. Annual work clothing allowance. Earn overtime pay beyond 8 hours per day. Paid "act of God" days, such as snow days. Opportunity for career advancement. Additionally, the children of employees living outside the district's attendance boundaries are eligible to attend Livonia Public Schools via schools of choice.

JOB DESCRIPTION: Develop, maintain, and adjust school bus routes and schedules to ensure efficiency and compliance with district policies. Dispatch drivers and monitor daily routes, addressing delays, breakdowns, or emergencies as they arise. Communicate effectively with drivers and paraprofessionals, school staff, parents, and administrators regarding transportation matters. Utilize routing and dispatch using "Transfinder" software to track vehicles and manage route data. Respond to incidents and provide real-time problem-solving support. Maintain accurate records, including route changes, driver assignments, and transportation logs. Retrieve and provide bus video footage upon request, ensuring timely delivery while maintaining confidentiality and compliance with district policies and student privacy regulations. Post and manage open routes for driver and paraprofessional positions while following contract language. Maintain organized bid sheets for union compliance and Transportation Department records. Assist with planning transportation for field trips, athletics, and special events. Support staffing and coverage as needed. Complete special projects and assignments as directed by the supervisor. Perform light clerical and office duties, including filing, sorting, and light cleaning. Ensure compliance with safety regulations and district procedures. Other duties as assigned.

MINIMUM QUALIFICATIONS: High school diploma or relevant experience required. Must have or be willing to obtain a Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsements. Previous experience in dispatching, routing, logistics, or transportation operations preferred. Strong organizational, multitasking, and problem-solving skills. Excellent verbal and written communication skills. Proficiency with computers and routing/dispatch software (or ability to learn quickly). Ability to remain calm and make sound decisions in high-pressure situations. Knowledge of local geography and school district boundaries is a plus. Demonstrated ability to work effectively in a team-oriented environment.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: Fast-paced office environment with frequent communication via phone and radio. Must be able to sit for extended periods while maintaining focus and accuracy. Occasional lifting of up to 25 pounds. Frequent bending, twisting, and movement throughout the workday. May be required to work outdoors in various weather conditions to assist drivers or paraprofessionals. Work hours may include early mornings and/or afternoon/evening shifts aligned with school transportation schedules. Overtime may be required as determined by the supervisor.

Livonia Public Schools