Head of Services - Support and Managed

About CT StateConnecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

For more information about CT State Community College and the campus please visit Home - CT State Position Details

Community College Professional 19, 12-month, tenure track position

Hours: Full-time, 35 hours per week

Work Modality: On-site; Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, September 16, 2026. The Campus Director of Career Services plays a vital role in leading career readiness, internship/job search activities, and professional skill development for students and alumni. Specifically, they deliver career-related advising, programs, and services that support students in reaching their academic, career, personal, and professional goals. The incumbent maintains extensive cooperative and collaborative relationships with the business community, faculty, staff and with professionals of peer institutions to share best practice and stay current on trends within the field.

Under the direction of the Campus Associate Dean of Student Development or other administrator, the Campus Director of Career Services is responsible for effective performance in these essential duties:

Deliver career advising and coaching (career development-focused counseling to include skill identification assistance, career exploration and guidance, career readiness / competencies, goal setting, job search skill development) and appropriate general academic direction.

Assist students and alumni in developing job search competencies to include resume writing and interviewing skills.

In collaboration with guided pathways advisors, provide advanced student career exploration support, including assisting in the exploration of majors, particularly for “undecided” students.

Serve as the campus "point person" to foster positive relationships with local, state, and national employers from all industry sectors to provide hiring/recruitment assistance; enhance employer outreach through online employment platforms, local chambers of commerce, regional business councils and professional associations.

Coordinate postings on job board platform of student on-campus employment, off-campus employment, and, in partnership with academic program coordinators/faculty, paid and unpaid internships/externships.

Partner with Workforce Development and Continuing Education leadership to help support initiatives relevant to labor market trends, workforce investment funded programs, and general employment needs.

Develop and maintain extensive and effective collaborative relationships with local and regional business and industry organizations to support their workforce and hiring needs.

Manage, update, and maintain technology platforms (i.e., Screen employers to determine legitimacy and assess/manage potential fraudulent postings.

Update and maintain accurate career related materials, webpages, and other student resources.

Publicize career services department offerings and events to students, alumni, community members, faculty, and employers using effective and strategic marketing techniques.

Promote campus career services at events such as prospective student open house and new student orientation.

Provide appropriate assistance for CCS 1001 instructors to support career exploration and development activities within course outcomes and assignments.

Stay current on industry trends, job market conditions, and employment opportunities to best support students, and report on trends to appropriate stakeholders (administrators, program coordinators, department chairs, etc.).

Provide supervision, leadership, and direction to assigned staff.

Review and evaluate performance of assigned staff, providing guidance, appropriate training, and coaching where needed, and conduct constructive performance reviews.

Manage career services department operational budget.

Service on assigned committees and task forces

Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

Master’s degree in Higher Education, Counseling, Business Administration, Human Resources or an appropriately relevant field with one (1) or more years of related experience and up to two (2) years of supervisory experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Significant experience and expertise in providing career advising for diverse undergraduate students, particularly focused on career exploration and self-assessment.

Experience in student services/career advising, employer relations, and higher education management, preferably including community colleges, and/or significant experience in managing large-scale projects.

Strong communication skills with demonstrated success in developing and maintaining professional relationships with various internal and external partners, including students, faculty, administration, and alumni, as well as other higher education institutions, employers, and professional organizations.

A history of success with program development and project management.

Information technology literacy skills and familiarity with online job search/networking platforms.

Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities

Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Three (3) years of Community College experience.

Generous leave policies

Multiple retirement plan options

Comprehensive health insurance choices

Supplemental benefits for retirement and family protection

Tuition reimbursement (if applicable)

CSCU - Human Resources - Future Employees.

Application Instructions

The cover letter may be entered as text in the application system or uploaded as a single combined file with the resume.

Your resume must include the names of three (3) current professional references, including their titles, email addresses, and telephone numbers. Incomplete applications or those submitted after the closing date will not be considered

Links to external resume or profile sites will not be accepted

Apply online at:

CT State Community College cannot sponsor work visas.

Applicants must be authorized to work full-time in the United States

After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.

Finalists will be recommended to the Hiring Manager for final selection.

Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)

Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checks

CT State is committed to maintaining a safe campus community.

Equity Statement

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: Nicholas D'Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main Street, New Britain, CT 06051, View phone number on aiapply.co or nicholas.