Full Time Head of Housekeeping

Best Western is part of a leading global hospitality enterprise, and for good reason. At the heart of our brand is a caring spirit shared by our hoteliers and our teams across the globe. The Housekeeping Manager at Best Western Apalach Inn will oversee all aspects of our housekeeping operations. You will be responsible for supervising and training a team of room attendants and laundry personnel, ensuring that all guest rooms, public spaces, and back-of-house areas are impeccably maintained. The Housekeeping Manager will also manage inventory, respond to guest concerns, and work closely with other departments to ensure smooth operations.
Supervise and coordinate daily housekeeping operations for guest rooms, public areas, and back-of-house spaces
Hire, train, schedule, and manage housekeeping staff including room attendants and laundry personnel
Conduct regular room and property inspections to ensure cleanliness standards and brand expectations are met
Monitor and control inventory of cleaning supplies, linens, and guest amenities; Respond promptly to guest requests and concerns related to housekeeping services
Ensure compliance with health, sanitation, and safety regulations at all times
Maintain clear and accurate records for inspections, lost & found, staff performance, and supply usage
Enforce company policies and procedures, administering disciplinary actions when necessary
1 year of some kind of management experience

• Previous experience in a housekeeping role, preferably within the hospitality industry, is preferred; Able to frequently bend, reach, balance, and push or lift up to 20 pounds during shift.
• Flexibility to work various shifts, including weekends and holidays, as needed
• Knowledge of proper cleaning techniques and familiarity with cleaning products and equipment

Hourly Compensation: $16 - 18
Health insurance
Life insurance
Dental insurance
Retirement benefits or accounts
Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule: Full-Time, Weekends are required