Head of Project Management (Remote)

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Fully Remote (U.Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.

The Project Manager Process Optimization is responsible for partnering with Product and Operations teams to prepare the organization for complex and advanced product initiatives to ensure successful implementation and adoption of new products and features. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop current and future state process maps, documenting operational and client experiences for new product features and functionality.
• Collaborate with cross-functional teams (Product, Operations, Client Services, Tax Operations, Tech Operations) to understand workflows, identify risks, and resolve operational and client-facing challenges before launch.
• Identify and document risks, challenges, and areas for improvement by soliciting feedback from operations teams and stakeholders.
• Maintain documentation of operational and client concerns related to product changes and report risks, challenges, and resolutions to leadership via actionable plans.
• Ensure critical operational or client risks are resolved prior to launch or communicate unresolved risks and mitigation plans to all stakeholders.
• Provide insights into service readiness gaps, user experience improvements, and process optimizations, contributing to a seamless product launch.
• Build and maintain strong relationships across Operations, Product, Client Experience, Implementation, and Sales teams to ensure alignment on business process impacts.
• Support Go-To-Market (GTM) strategies by providing operational insights, assisting with training, and ensuring readiness for successful product rollouts.
• Act as a trusted advisor and lead collaboration between technical teams, service teams, and leadership to ensure successful product implementation and operational excellence.

Bachelor’s degree required

• 2+ years of experience in operational process management or project management, with a proven track record of leading cross-functional teams.
• Strong ability to analyze complex operational challenges and provide data-driven solutions.
• In-depth knowledge of product development, customer experience, and internal operations, with experience collaborating across teams (e.g., Sales, Client Services, Tech Operations).
• Excellent communication, stakeholder management, and presentation skills, with the ability to build trust and align teams toward common goals.
• Ability to document, assess, and translate operational issues and risks into actionable insights and solutions.
• Strong relationship-building skills, with a focus on expanding networks and continuously learning within the organization.

Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact View email address on us.fitly.work email address is exclusively designated for such requests, aligning with federal and state disability laws. The pay range for this position is $56,900 - $85,000 /yr; This position is eligible for an annual bonus based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.