Head of Service Management

Supervisor, Reconditioning Service Management Compensation includes a base salary ranging from $73,400 to $110,000. The exact salary may vary within this range based on location, candidate qualifications, and performance. Responsibilities Manage the activities of all reconditioning employees, ensuring all services and processes meet Manheim’s and the customer’s guidelines and specifications.
Communicate, discuss, and resolve reconditioning goals, results, and problems with location and market leadership teams in partnership with reconditioning leadership.
Manage the purchase and maintenance of equipment, materials, and supplies for all reconditioning shops.
Assist the manager in monitoring and evaluating employee performance and conducting performance appraisals.
Use management tools to track production and post charges.
Monitor and control the use of supplies, materials, and equipment for the reconditioning shop.
Enforce all company policies and procedures related to employee and customer conduct.
HS Diploma/GED and 5+ years of relevant experience in vehicle reconditioning, detailing, mechanical, body shop, or lot operations; Strong business acumen with a focus on operations.
Preferred: ASE certification for automotive body repair or reconditioning.
Cox Automotive is a drug‑free workplace and prohibits the possession, use, or influence of illegal drugs during work hours.
Benefits Flexible vacation with pay, subject to duties and company needs.
Seven paid holidays throughout the calendar year.
All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin, sex (including pregnancy), sexual orientation, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship.

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