Network / Helpdesk Support

Job Description

Are you passionate about growth and opportunity? We are looking for a Network Administrator to join our team, where you’ll play a vital role in maintaining and enhancing our network infrastructure. We're seeking someone who values teamwork, thrives in a collaborative environment, and is ready to take on both day-to-day operations and escalated Service Desk tickets.

Typical Day/Week

Work closely with the team on various projects and escalated issues.

Configure, support, and maintain servers, networks, and related devices.

Schedule upgrades and offline activities.

Oversee daily operations to ensure the reliability, performance, and security of networks and servers.

Technical Environment

Platforms: Microsoft, Office 365

Must-Haves

Strong Team Player: Personality is key. You must work well within a team environment.

Collaboration Skills: Demonstrated ability to work on projects as part of a team and deliver excellent documentation. Share examples of how you've accomplished team-based projects versus working solo.

Network Administration: Expertise with routers, switches, configurations, and WAN, WLAN, and LAN management.

Bonus Skills (Nice to Have)

Experience with O365, VMWare, and Meraki.

Minimum of 5 years of experience in a Network Administrator role

Proven expertise in Backup Technologies

Experience with Wide Area Network (WAN) and Local Area Network (LAN)

Proficiency in WLAN administration

Familiarity with MS Office 365 is essential

Demonstrated capability in Network Administration

Experience in Network Upgrades is highly desirable

Knowledge of Meraki network management

Strong understanding of Network Security measures and protocols

Bachelor's degree in Computer Science, Information Technology, or a related field would be advantageous

Excellent problem-solving skills and the ability to troubleshoot network issues effectively

Strong communication skills, both written and verbal, to effectively convey technical concepts to non-technical team members

Ability to multitask, prioritize, and manage time effectively.

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