Surveillance Investigator, Casino Surveillance

With a diverse portfolio of hospitality, gaming, and entertainment properties, we're powered by people who are passionate, reliable, and ready to make an impact. Job Description Summary As a Surveillance Investigator, you serve as a vital safeguard for the integrity, safety, and compliance of our property. You are responsible for monitoring and identifying unusual or illegal activity across all areas of the casino, helping to protect guests, team members, and company assets. Your attention to detail, commitment to compliance, and adherence to case management procedures help ensure that operations remain secure, fair, and aligned with all regulatory requirements.

Utilize approved surveillance equipment to identify, document, and report illegal or unusual activity across all gaming and non-gaming areas of the property, including back-of-house operations

Assist in the training and mentoring of Surveillance Investigator trainees

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Qualifications 1 year of experience in gaming surveillance operations or equivalent gaming-related experience preferred

Ability to access and input information using a moderately complex computer system

Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Requirements This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana

High School Diploma or equivalent

Ability to effectively communicate in English, both written and verbal

Work Cards Nevada Gaming Registration

Occasionally lift and/or carry up to 25 lbs at floor, knee, waist, and chest levels

Frequently sit and work at a desk or computer

Ability to communicate using in-person speech, radios, and telephone

Ability to use tools or equipment requiring a high degree of dexterity

Exposure to dust, fumes and/or gases

Company Location & Culture If you thrive in a welcoming, community-centered workplace where team members feel like family, Arizona Charlie's may be the perfect fit. Arizona Charlie's Decatur and Boulder are trusted local favorites known for their friendly atmosphere, loyal guests, and long-standing team members.