Parts Department Counter Associate

Description We’re looking for a motivated and detail-oriented Parts Counter Associate to join our team. In this role, you will assist customers and service technicians with parts requests, manage inventory, and help maintain an efficient and organized parts department.

Responsibilities:

Assist customers and service technicians in identifying and sourcing parts.

Look up and order parts using our inventory system.

Maintain accurate records of parts transactions and inventory levels.

Receive, stock, and organize incoming parts shipments.

Process returns and warranty parts.

Provide excellent customer service in person, over the phone, and via email.

Requirements

Previous experience in an automotive parts role preferred, but not required.

Strong customer service and communication skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Basic computer skills and familiarity with inventory systems are a plus.

Valid driver’s license with a clean driving record.

Ability to pass a pre-employment background check and drug screen for illegal substances.

Authorized to work in the United States.