Pharmacy Liaison - Remote
AndHealth
Pharmacy Liaison (Patient Engagement Specialist)
Full Time
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers and independent specialists to remove barriers to care to ensure all people have access to the care they deserve.
This is an onsite position located at our Health Center partner site in Indianapolis, IN. Accurately input patient data, insurance information, and prescriptions into the pharmacy management system.
- Fulfillment: Customer Experience: Support patients at the pickup counter, resolving insurance rejections, and providing clear communication regarding medication status.
- Inventory Management: Execute stocking, cycle counts, and managing outdated inventory.
- Prior Authorization Coordination: Collaborate with the pharmacist to gather clinical documentation and submitting prior authorizations for medication including high-cost specialty drugs if needed.
- Patient Advocacy: Act as a liaison between patients, providers, and manufacturers to help patients access financial assistance programs or copay cards.
- Adherence Monitoring: Conduct outreach calls to specialty patients to schedule refills and ensure they are following their prescribed therapy.
- Other: Maintain flexibility to provide on-site support or cross-site remote assistance, ensuring operational continuity as business needs evolve.
- Support other projects based on business needs.
High School Diploma required.
Bachelor’s degree is preferred.
Certified or Registered Pharmacy Technician in the state of IN required.
3+ years of pharmacy experience is preferred.
- The position may require some travel. Must be willing to travel and have reliable transportation.
- COVID-19 vaccination is required.
A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly.
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, 401k match, Paid time off, Short- and Long-Term Disability, 401k match and more.
Varicella - (2) documented doses or Blood Titer proving.
- COVID Vaccine required.
- We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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