Head of Programme Management
Serco
Looking for a Program Manager opportunity at a place where you can make a difference every day? Discover this great opportunity with USAF Civil Engineering Center, Readiness Directorate’s Air Force Contractor Augmentation Program Labor Support Services (AFCAP LSS) contract. Serco supports AFCAP’s mission as a rapid response contingency contract mechanism, providing U.Government entities with a cost-effective yet highly responsive solution to meet urgent mission requirements. Together with your team and our USAF customer, you will leverage the private sector to serve as a force multiplier to augment military resources and provide rapid design/construction, service contracts, and logistics/commodity solutions in support of contingencies across the globe.
You will work with a team of managers, business operations analysts, and deployment specialists working closely with the AFCEC/CX customer as a Program Manager and represent the AFCEC Team in Panama City, FL.
In this role you will lead advisory and assistance services in the following areas:
Program Management and Contract Execution Support.
Contract Requirements Development, Proposal, and Technical Writing.
Development of both Competitive Bid/Fair Opportunity and Urgent and Compelling proposal/awards.
Contract Conflicts of Interest, Non-Disclosures, Cost estimation & Fiscal Law.
Funds Management, processing, tracking, accounting, Defense Finance and Accounting Service Integration, Returns.
Schedule & Quality Control Management/Compliance.
Contract Performance Management, Cost Control, Modifications, Task order/Contract Closeouts.
Contractor Performance Assessments.
Planning and attending site visits: to include deployment processing.
Provide direction on projects from inception through completion and provide technical and managerial assistance on all aspects of project management to comply with the technical requirements of the contract for the customer.
An Active Secret security clearance with ability to obtain Top Secret clearance
A Bachelor’s Degree in Civil Engineering, Architecture, Management, Business, or other sciences related to facility/infrastructure projects AND 8 years of relevant experience
Or a Master’s Degree in a related field AND 5 years of relevant experience
Minimum of 5 years of experience serving in a Program Manager or equivalent leadership role, evaluating contractor workforce and project performance against planned schedules, funding, and resource requirements
Minimum of 3 years of experience managing facility and/or infrastructure programs or projects, including familiarity with contract requirements, requirements development, proposal support, and proposal evaluation activities
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Minimum 1 year of experience using Adobe Acrobat (full version)
Minimum 1 year of experience using Air Force‑approved versions of AutoCAD
Ability to travel CONUS and OCONUS, primarily within the CENTCOM AOR, including:
At least one site visit annually to supported program locations
Short‑notice travel (24–48 hours) in response to urgent mission requirements
Anticipated travel requirement of approximately 25%
S Passport required
Demonstrated experience supporting DoD, Combatant Command, or contingency operations is highly preferred
Familiarity with Federal Acquisition Regulation (FAR), DoD regulations, Air Force Instructions, and Unified Facilities Criteria (UFC)
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. If you require an accommodation with the application process please email: View email address on click.appcast.io note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email View email address on click.appcast.io .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: View email address on click.appcast.io .
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