Head of Retail Sales

Store Leader
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Store Leaders are on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale's mission, to be like no other store in the world, to life. A leader's success is through the connectivity of their team and as a Business Sales Manager, you are responsible for unlocking each member's individual motivation and goals. A successful Bloomingdale's Business Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing your direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Bloomingdale's Business Manager oversees a multi-million dollar component of the overall store business. It often includes multiple families of businesses with a large sales professional span of control. In today's retail environment, our leaders are flexible and agile supporting sales results, merchandising standards and ensuring customer fulfillment orders are completed on a timely basis.
Observe, coach and role model customer-centric selling behaviors at all times
Require and champion use of selling technology to support a seamless customer experience
Lead and educate relationship selling, building a client book and driving outreach to maximize business
Actively support total store priorities and establish self as an available and engaged leader
Lead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction
Ensure all necessary re-stocking, floor moves, signing are completed
Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions