Housekeeper - Nights and Weekends
Kampgrounds of America
Housekeeper
KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative.
The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment in support of the housekeeping department at an OAK property. They are to clean all private offices and public common areas including the general store, restrooms, and accommodation units while maintaining departmental standards. The Housekeeper consistently offers professional, friendly, and engaging customer service. Proper maintenance of the housekeeping tools and equipment is essential. Housekeepers work as part of a diverse team to meet and exceed brand standards.
Clean and style accommodation rooms and public areas efficiently, to brand expectations, with great attention to detail and within time standards.
Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership.
Fill out appropriate forms and turn in any items left by guest to the housekeeping supervisor.
Ensure adherence to quality standards and health and safety regulations.
Wash, dry and fold laundry as required.
Clean mirrors, shelves, dishes, door frames, and furniture. Dust all surfaces, vacuum and sweep floors, and arrange furniture properly.
Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment.
Report room condition and status to housekeeping supervisor and guest services.
Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures.
Clean, tidy, and well maintained private and common areas, restrooms, and accommodations.
Meet property's target for OSHA and Safety requirements.
Promote teamwork and quality service through daily communication and coordination with other departments.
Precise control and adherence to KOA policies of all housekeeping, cleaning, and safety programs
Desire to work in housekeeping or related field.
Basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures.
Able to work nights, weekends, and holidays.
Able to work inside and outdoors and in various climates.
Able to travel by automobile.
All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.
KOA does not sponsor visas.
KOA currently does not pay or withhold taxes in the following states:
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