Guest Services, Host/Hostess Cashiers

Host/Cashier
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.
Job Overview: The Host/Cashier is responsible for welcoming and seating guests in a professional, friendly, and efficient manner to ensure a positive first impression and smooth dining experience. This role manages reservations, coordinates guest flow, and maintains an organized seating process to support optimal restaurant operations. The Host/Hostess serves as the first point of contact for guests and plays a key role in delivering exceptional hospitality and service standards.
This position operates in a fast-paced restaurant environment requiring constant movement, guest interaction, and coordination with front-of-house and kitchen teams. Seat guests promptly while balancing table availability and section rotation
Handle reservations in person and by phone with professionalism
Communicate with kitchen and service staff to manage guest flow effectively
Guest Communication & Service Support

Answer phones and respond to guest inquiries using professional language
Provide information about restaurant offerings, property amenities, and services
Maintain cleanliness and organization of the host stand and podium area
Ensure menus are clean, stocked, and properly organized
Assist restaurant staff with guest-related needs as required
Support other food and beverage departments when needed
Contribute to overall smooth restaurant operations during peak service periods
Education: High school diploma or equivalent required.
Experience: Minimum 1 year of restaurant or hospitality experience required; experience in guest-facing or front-of-house roles preferred. Strong customer service and guest engagement skills
Knowledge of seating flow, table management, and guest rotation principles
Ability to handle reservations and phone inquiries professionally
Familiarity with restaurant and property services and amenities
Certifications: None required (food safety training preferred).
Travel required: No travel required; Constant to frequent standing and walking throughout shift
Ability to remain on feet for entire shift in a fast-paced environment
We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications.