Cashier/Merchandising

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Customer Service

Project a positive representation of Westlake Ace Hardware.
Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Clear customer checkout lines quickly and efficiently.
Communicate any problem or issue that requires management assistance.
Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations

Follow all cash register transaction procedures.
Responsible for balancing of register drawer.
Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
Front End Appearance and Upkeep

Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
Ensure fresh ads are stocked in shopping carts at all times.
Ensure forms and supplies are stocked at all times.
Assist with decorating the front end according to the Store Support Center program.
Inform management when merchandise returns need to be put away.
GRATITUDE – We recognize that we are blessed to be in the business of serving others.
TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Customer service experience preferred.
The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.