HR Recruiting Generalist - REMOTE

Bridgehead IT is a leading provider of innovative technology solutions dedicated to guaranteed outcomes that bring peace of mind and improve its clients’ bottom line. The Human Resources Specialist serves as the primary day-to-day owner of Human Resources operations at Bridgehead IT, supporting the full employee lifecycle from hire through separation. The role administers the HRIS, manages onboarding, offboarding, benefits, compensation, and compliance, partners with payroll as a backup, and serves as the company\'s point of contact for HR vendors, regulators, and employees. The right candidate is an experienced HR generalist who is comfortable working independently in a small, fast-paced professional services environment and who can hold confidential information with discretion. This is an on-site role, with occasional flexibility for remote work based on business needs and manager approval.

Administer the HRIS, applicant tracking, and onboarding platform; maintain accurate employee records and data integrity.

Support benefits administration, including new hire enrollment, qualifying life events, open enrollment, COBRA, and 401(k) participant communications.

Coordinate performance management cycles, including review templates, scheduling, and completion tracking.

Maintain the employee handbook and HR policies; Coordinate training and development initiatives, both online and on-site; track and report on required training and certifications.

Manage employee relations matters, including documentation, response to agency inquiries, and coordination with outside counsel as needed.

Respond to wage verifications, unemployment claims, and other employer of record inquiries.

Manage relationships with HR vendors, including the HRIS, payroll provider, benefits broker, retirement plan recordkeeper, and security awareness training platform.

Serve as backup for payroll processing using cloud-based systems, including semi-monthly payroll spreadsheet updates and validation of expenses, deductions, and employee data.

Bachelor\'s degree in Human Resources, Business Administration, or a related field preferred.

Five or more years of progressive Human Resources experience in a generalist or specialist role, including at least one full annual cycle of payroll support, benefits administration, and compliance reporting.

Hands-on experience supporting payroll on at least a semi-monthly cadence, with accountability for new hires, terminations, and adjustments.

Demonstrated ability to manage HR vendor relationships and to escalate when service or accuracy falls short.

Proven ability to handle confidential information with discretion and sound judgment.

Experience using the Paylocity HRIS platform

Proficiency in Microsoft 365, particularly Outlook, Excel, Word, and Teams.

Familiarity with applicant tracking systems, payroll platforms, and benefits enrollment platforms.

Discretion and professionalism in handling confidential information.

Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) - HRCI

Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) - PayrollOrg

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