Head of Programme Management

Community Program Coordinator (Lakeside Casitas)

Project Access Inc Tucson, Arizona, United States

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth.

Join the Project Access team and create impact in the lives of our residents. The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long-term outcomes through an understanding of the communities in which they serve.

Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.

Conduct outreach and survey resident needs through community engagement aligned with our four pillars.

Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities.

Independently plan, prepare, and facilitate resident-facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.

Develop & maintain partnerships with local providers to deliver services and workshops.

Plan & facilitate community-building events that foster safe and meaningful relationships between community members.

Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.

Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.

Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.

Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.

Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.

Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).

Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.

Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

Four years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor's Degree in Social Work, Human Services, or related field.

after-school programs or educational settings for youth

serving diverse populations, demonstrating cultural competency and community awareness

Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.

Strong time management, administrative, and organizational skills.

The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes large boxes of food for a supplemental food distribution program.

This is a full-time, non-exempt position

Saturday: 9am-5:30pm

Health insurance, dental insurance, short-term disability, term life insurance, and an Employee Assistance Program (EAP). Additionally, the following voluntary benefits are available at 100% employee cost: vision insurance, voluntary life insurance, pet insurance, and supplemental benefits.

Paid time off + 14 paid holidays

Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Project Access participates in E-Verify

The pay range for this role is: 22.50 - 22.50 USD per hour (Lakeside Casitas - AZ)

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