Planning and Estimator

Collision Estimator Opportunity At Central Body

At Central Body, we've built our reputation on over four decades of trusted collision repair, exceptional customer service, and a deep commitment to doing things the right way. We're a locally owned, family-oriented business that values integrity, craftsmanship, and teamwork, and we're looking for a driven, experienced Collision Estimator to join our growing team! As a Collision Estimator, you will act as a service writer to initiate and process requests for collision repair service. Enjoy generous Paid Time Off (PTO) and paid holidays. Retirement Support: Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans. Customer Interaction: Greet customers, inspect vehicles, and assess repair needs. Schedule customer appointments using CCC calendar. Resolve complaints and concerns professionally. Advocate for customer needs and ensure a positive experience.

Repair Planning & Estimating: Perform blueprinting with technicians to capture damage and create repair plans. Pull OEM repair procedures to ensure safety and quality. QC vehicles daily to ensure repair plan accuracy.

Parts & Documentation: Order and receive parts; post invoices daily using CCC and parts tools. Track repair progress and parts status daily. Coordinate sublet vendors for outsourced tasks.

Provide regular updates to customers about progress, delays, or changes. Communicate in morning meetings about delayed parts and vehicles scheduled for delivery. Process payments, generate estimates, and handle billing.

Minimum 1 year of experience in a collision repair shop in a position such as an Auto Body Shop Estimator, Collision Shop Estimator, Service Writer, or Repair Planner Estimator. Excellent interpersonal and communication skills to interact with staff and customers. Ability to provide outstanding customer service and resolve issues effectively. Demonstrate ability to be flexible and adapt to an ever-changing work environment. Ability to pass a drug screen and felony / misdemeanor background check.