Inside Sales / Retail Salesman

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low‑voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, our people are our greatest asset. We take pride in having the largest and most well‑trained team of sales and technical professionals which make us an indispensable partner to our customers. Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer’s needs that result in continued long‑term customer partnerships.

Grow Customer Accounts for Profit

Meet performance targets by growing revenue and increasing the margin of assigned accounts.

Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.

Increase customer base by adding new customers.

Identify opportunities and convert customer purchases from competition.

Manage all existing accounts through steady communication using Customer Database.

Build Customer Relationship

Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.

Educate customers about new products and product lines by keeping abreast of new developments in the industry.

Maintain and update customer interactions in the tracking system.

Apply knowledge of products and/or services and sell it to customers.

Explain features and advantages to customers in entire non‑technical terms.

Stay up to date on new offerings, technology trends through industry news, and various other sources.

Create Brand Value - Promote ADI

Leverage ADI Resources, Services, and Programs to educate customers.

Provide exceptional shopping experience in store, by phone, and online.

1 year of sales experience.

Computer literacy skills - basic knowledge to operate Microsoft Office.

Desire to be in a sales role and be accountable for sales revenue.

Prior experience in retail, hospitality, or customer service industry with an ability to negotiate and understanding of marketing skills.

Knowledge of customer relationship management tools.

Highly competitive sales skills with a desire to contribute to a winning team/organization.

Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from day one.

12 paid holidays each year.

Team member discounts on company products and other retail/service providers.

Monday to Friday working hours - no weekends.