Product Quality Engineering

Product Quality Engineer
Our technology replaces crowded counters and unsecured shelves with streamlined, self-serve pickup that reduces lines, eases labor strain, and improves order accuracy for both operators and guests.

We serve restaurants, colleges and universities, airports, casinos, healthcare facilities, retail, and other high-volume environments with solutions that scale and integrate with existing ordering and POS systems.

We’re building what the industry will soon consider essential. Our Product Quality Engineer (PQE) is responsible for ensuring product quality, reliability, and manufacturability throughout the product development lifecycle for commercial electronic products. This role partners closely with hardware, manufacturing, supply chain, and sourcing teams to drive robust designs, effective validation, and high-yield production. The PQE focuses on proactive quality planning, risk reduction, and continuous improvement from concept through production and sustaining phases.

Define product quality requirements (component, subsystem, system-level) aligned with customer and engineering specifications

Partner with hardware engineering on Design for Manufacturing (DFM), Design for Assembly (DFA), and Design for Test (DFT)

Lead and facilitate DFMEA / risk assessments to proactively identify and mitigate product risks

Review and approve PCB, component, and assembly designs for quality, reliability, and manufacturability

Develop control plans, inspection criteria, and sampling strategies for suppliers and production

Review supplier quality deliverables (PFMEA, Control Plans, PPAP)

Lead root cause analysis and corrective actions (8D, 5-Why, Ishikawa) for product and supplier issues

Perform and support failure analysis of components, PCBs, and assemblies

Drive continuous improvement (Lean, Six Sigma, DMAIC) to reduce cost of poor quality (COPQ)

Support NPI builds, pilot runs, and production ramp to improve yield and readiness

Monitor and report on supplier quality performance and scorecards

Bachelor’s degree in Electrical, Manufacturing, or Quality Engineering (or equivalent experience)

5+ years of experience in Product Quality, Manufacturing Quality, or NPI within electronics

Strong knowledge of electronic components

Experience with supplier quality & supplier qualification

Experience with validation & reliability testing

Experience with process improvement tools (DMAIC, Lean Six Sigma, Red X)

Hands‑on experience with electronic test equipment (multimeter, oscilloscope, spectrum analyzer, etc.)

Lean Six Sigma certification (ASQ, SSGI, or equivalent)

Experience with APQP (Advanced Product Quality Planning)

Experience with IPC standards, ISO 9001, quality systems

Experience with PCB fabrication and SMT manufacturing processes

Familiarity with regulatory standards (UL, FCC, CE)

Experience with embedded systems, wireless, or camera‑based electronics

Knowledge of reliability testing (HALT, HASS, thermal cycling, vibration)

Full benefits package including health insurance, life, dental and vision

We work together in the office at our headquarters in Mason, Ohio Tuesday through Thursday and enjoy flexibility to work remote Monday & Friday as projects permit

At Apex, you’ll influence the future of foodservice technology and shape the success of partnerships that scale nationwide.