Barista (Full Time 2nd shift)

Barista Position at Dollywood Parks & Resorts

We are seeking a Barista who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

The ideal Barista will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Barista is to provide guests with quality food and beverages and products, through proper steps of service and maintain a great work environment for our fellow hosts and vendors. The host will take and deliver accurate food and drink orders.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Welcomes customers promptly with a professional and friendly attitude

Determines the needs and educates the customers by presenting and explaining the coffee drink menu; Prepares and sells hot and cold beverages including coffee and espresso drinks by following prescribed recipes and preparation techniques

Sells a variety of prepared food items; using proper equipment to heat items when necessary

Stocks and presents food/beverage items to standard

Orders/requisitions food and supplies through Lead/Sous chef

Maintains a clean and sanitary environment in compliance with all local and federal health codes

Practices service standards and current training throughout service

Must be at least 16 years old

Requires thorough knowledge of a specialized or technical field

This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience

Must be able to obtain food handler certification

Ability to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record

Must have professional appearance with good personal hygiene

Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

Must be able to communicate effectively with Guests and Hosts using approved communication methods

Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals

Able to perform duties consistent with creating a safe and secure environment for hosts and guests

Able to be flexible to handle frequent changes in priorities

Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed

Must promote and support a "team" work environment by cooperating and helping co-workers

May compile objective and measurable data and produce reports

May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas

Physical Requirements | Environmental Conditions

Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours

Repetitive Movements : This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

Environmental Conditions : This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat

Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.