Head of Service Management

Boucher Group

The Boucher Automotive Group has a rare opportunity for Service Manager The Boucher Group requires an Experienced Automotive Service Manager to lead one of the largest and most successful Service Departments in southeastern Wisconsin. This is a rare and exceptional opportunity for a driven leader with a strong commitment to customer satisfaction and operational excellence.

Key Responsibilities Oversee daily operations of a high-volume service department

Ensure top-tier customer service and high CSI scores

Manage technician productivity, workflow, and lane operations

Utilize CDK software (required); Lead, coach, and motivate a team of service professionals

Qualifications Proven experience in automotive service management or director-level roles

Strong customer service and team leadership skills

Must be at least 18 years old

Drug testing required

WISCONSIN'S LARGEST Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year. We have earned an A+ rating from the Better Business Bureau.

BENEFITS We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days.

COMMUNITY Our organization prides itself on what we give back to the community. Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.

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Vacancy posted 1 day ago

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