CMA/ LPN / RN Clinic Office

Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. General Summary: The Office Nurse is responsible for providing quality, compassionate patient care in the clinic setting consistent with Holston Medical Group’s quality practice standards, policies, procedures and customer service expectations. As a member of the clinical staff, the Office Nurse will proactively participate in identifying the needs of the patients and will implement methodology as directed to improve both patient clinical experience and care. Duties include but are not limited to: taking vital signs, data collection with both written and electronic documentation, and medication administration. The Office Nurse is also one of the patient’s primary sources of Health Education in the Patient-Centered Medical Home Health Care Delivery Model.

Accurately assess and record patient vital signs in electronic database

Serve as a Health Educator as directed in the Patient-Centered Medical Home Health Care Delivery Model

Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests

Sterilize medical instruments as needed

Ensure that exam rooms are clean and stocked for patient use

Maintain both supplies and equipment, proactively work with co-workers to stock

Attend nurse meetings and other educational opportunities

May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Perform customer service checks on patients every 10 minutes

Ensure to follow policies and procedures set by Holston Medical Group

Maintain communication with providers to ensure that patents needs are taken care of

Communicate all office issues with the Nurse Manager and Regional Operations Manager

Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)

Mentor new nursing staff and orient to the office

Ensure that the Health Department records are maintained for the vaccinations for children

Maintain clinical area to meet site visit standards

Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)

High School diploma or equivalent required

LPN license or MA certification by the state in which employed

0‑2 years LPN/MA experience

Customer Focus

Picking, pinching, typing or otherwise working, primarily with fingers. Make appropriate job decisions following standard office policies and past precedents. Work independently and identify potentially more effective methods of work operations. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities.

Registered Medical Assistant

Cert Medical Assistant

Licensed Practical Nurse