HR Generalist, Training and Development

DEPARTMENT OF TRANSPORTATION, DAVIDSON COUNTY, KNOX COUNTY, HAMILTON COUNTY, MADISON COUNTY These positions are located in the Human Resources Division - People & Talent Development - Statewide Training Section. Graduation from an accredited college or university with a bachelor's degree and experience equivalent to three years of professional human resources work.
Additional graduate coursework in human resources administration or other related acceptable fields may be substituted for the required experience, on a year-for-year basis, to a maximum of one year.
Qualifying full-time professional or paraprofessional human resources experience may be substituted for the required education on a year-for-year basis to a maximum of four years.
The Region Training Human Resources (HR) Generalist 2 supports the Region Training Team in providing advanced support for the coordination, delivery, and evaluation of training and development programs that strengthen workforce capability and align with TDOT's strategic goals. This position applies specialized knowledge of instructional practices, learning systems, and evaluation methods to ensure employees across the Region have consistent access to high-quality learning opportunities that promote professional growth and organizational effectiveness. By analyzing participation trends, applying quality standards, and recommending improvements, the HR Generalist 2 supports a culture of continuous learning and service excellence throughout the Region.
This position manages complex training logistics, coordinates with vendors and consultants, and ensures compliance with policies and requirements. The HR Generalist 2 works under the supervision of the Region Training Supervisor and collaborates with colleagues in the Region and Headquarters to align training initiatives with statewide strategies.
Coordinate complex training logistics by managing scheduling, facilities, and technology needs for multi-session or specialized programs. Facilitate classes by engaging participants in learning activities, managing group dynamics, and ensuring effective delivery of instructional content to support desired learning outcomes. Foster a positive learning environment by anticipating participant needs, resolving issues that arise during sessions, and ensuring materials meet established standards of quality.
Apply advanced knowledge of training processes and learning systems to support accurate and efficient program delivery. Validate data, troubleshoot technical concerns, and work with Headquarters to resolve issues requiring escalation.
Evaluate participation and compliance by analyzing attendance records, completion data, and reporting metrics. Recommend improvements that enhance engagement, instructional quality, and program efficiency.
Maintain and ensure quality in training documentation by updating content libraries, verifying accuracy, applying version control, and ensuring compliance with TDOT documentation standards. Collaborate with regional colleagues, Headquarters staff, and external partners to align activities with statewide training strategies to support statewide training consistency and adoption of new approaches. Confirm that external training services align with contractual terms and program goals.
Contribute to process improvement by analyzing recurring challenges in logistics, reporting, or communication. Customer Focus
Decision Quality
Personnel and Human Resources
Customer and Personal Service
Clerical
Tools & Equipment

Computers
Phones
Other Office Equipment as Required