Front Desk/Billing/Administrative position

AgencyDept of Health and Human ServicesDivisionChild and Family Well BeingJob Classification TitleAdministrative Associate II (S)Position Number60040544GradeNC02About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Description of WorkThis position will assist in ensuring compliance with state/federal early intervention guidelines and helping specialized clinicians assist families with children who have special needs. The Administrative Associate II will provide core financial, client record, and administrative support to the daily operations of the Children’s Developmental Services Agency (CDSA). Key duties include data system entry, managing of client data system records, assisting with billing and purchasing, and providing front-desk customer service.The North Carolina Early Intervention Section (NCEIS) is a part of the Division of Child and Family Well-Being. The NCEIS is the lead agency for the NCITP which provides supports and services for families and their children, birth to three, who have developmental delays. Children's Developmental Services Agencies (CDSAs) are the local agencies that implement the NCITP across North Carolina, working with local service providers to help families help their children succeed. This Early Intervention Service Coordinator position is located at the Craven County office of the New Bern CDSA. The New Bern CDSA serves children and families that reside in Carteret, Craven, Jones, Lenoir, Onslow, and Pamlico Counties.The Division of Child and Family Well-Being focuses on supporting whole child and family health and well-being for North Carolinians. This division works to ensure that North Carolina’s children grow up safe, healthy and thriving in nurturing and resilient families and communities.Strong office, computer, and communication skills.Ability to manage schedules, write clear emails, organize files, and help run daily office tasks.Understanding standard office workflows and procedures.Familiarity with spreadsheets and calendar apps.Posting closes at 11:59 p.m. the night before the end dateAbout the NC Division of Child and Family Well-Being:The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.Application ProcessBe sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the \"Work Experience\" section of the application to support your answers.If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are \"Under Review\" and will be screened by Human Resources for qualified applicants. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.For a list of organizations that perform this specialized service, please visit the NACES membership website at .Transcripts, degree evaluations and cover letters may be uploaded with your application.Veterans’ and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.Resumes will not be accepted in lieu of completing this application.If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. High school or General Educational Development (GED) diploma and one year of administrative experience; The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.