Remote Life Insurance Professional
Tampa Family Health Centers
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Insurance Verification Specialist
REVENUE CYCLE MANAGEMENT Administration Tampa, FL, US
Insurance Verification Specialist
Location: Remote, with occasional in-office attendance as required Organization: Tampa Family Health Centers Position Type: Full-Time, Non-Exempt
About Tampa Family Health Centers
At Tampa Family Health Centers, healthcare is more than a service, it is our mission. As a Federally Qualified Health Center (FQHC), we provide quality, compassionate, and accessible care to communities across Hillsborough County.
Our team is driven by innovation, collaboration, and a commitment to positive change. We are proud to be recognized as a leader in empathy-driven, patient-centered care.
Joining TFHC means becoming part of a mission-driven organization where you will receive the support, training, and recognition needed to grow while making a meaningful impact in the community.
We are seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role is responsible for verifying patient insurance coverage and benefits to support accurate billing and claims processing. The Insurance Verification Specialist will work closely with patients, clinicians, and insurance companies to confirm eligibility, update insurance information, resolve coverage inquiries, and ensure compliance with healthcare regulations.
Verify patient insurance coverage and benefits eligibility using the EPIC Real Time Eligibility module
Communicate with patients, healthcare providers, and insurance companies to obtain necessary information
Coordinate with clinical staff and operations teams to ensure required documentation is available for insurance verification
Update patient insurance information within the EPIC system as needed
Follow up on issues related to insurance verification and claim submission
Navigate payer websites and online tools to confirm coverage details
Resolve patient billing and insurance inquiries and disputes
Educate patients regarding insurance coverage, benefits, and financial obligations
High School Diploma or equivalent required
EPIC Certification preferred but not required
Minimum of 1 year of insurance verification experience required
Understanding of insurance benefits, eligibility verification, medical terminology, and coding
TFHC offers a comprehensive benefits package designed to support your personal well-being and professional growth:
Medical, Dental, and Vision Insurance
Life and Disability Insurance offerings
Generous PTO and paid company holidays
If you are detail-oriented, patient-focused, and passionate about supporting efficient healthcare operations, in making a meaningful impact across the Tampa Bay community.
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