Head of Service Management

Service Manager

Location : Myrtle Beach, SC 29579

Pay : Starting at $20.00 per hour, depending on experience

Job Type : Full-Time

Schedule : Monday through Friday, beginning at 8:00 AM and continuing until assigned service calls are completed

Job Summary

We are seeking an experienced and dependable Service Manager to diagnose, service, and repair residential and commercial swimming pools and spas throughout the Myrtle Beach area.

The ideal candidate has hands-on experience repairing pool heaters, skimmers, pumps, filters, plumbing systems, and other pool equipment. This position requires strong troubleshooting skills, the ability to manage daily service assignments, and a commitment to providing professional, high-quality service.

Responsibilities

Diagnose pool and spa equipment problems and determine the appropriate repairs

Repair and replace pool heaters, skimmers, pumps, filters, valves, plumbing lines, and related components

Troubleshoot water circulation, heating, filtration, and equipment performance issues

Complete scheduled service calls safely, accurately, and efficiently

Inspect pool and spa systems to identify existing or potential problems

Provide direction and hands-on training to service assistants and general laborers

Assign tasks and ensure work is completed according to company and safety standards

Maintain accurate records of service calls, repairs, materials, and equipment used

Communicate professionally with customers regarding diagnoses, repairs, and recommended services

Ensure service vehicles, tools, parts, and equipment remain clean, organized, and properly maintained

Follow all safety procedures when working with tools, electrical components, plumbing systems, and pool chemicals

Report equipment needs, customer concerns, and job progress to management

Perform additional pool service and repair duties as assigned

Qualifications

Previous experience repairing and servicing swimming pools and spas is required

Experience diagnosing and repairing pool heaters, skimmers, pumps, filters, and plumbing systems

Strong mechanical and troubleshooting abilities

Knowledge of pool circulation, filtration, heating, and sanitation systems

Ability to safely use hand tools, power tools, testing equipment, and repair materials

Leadership or supervisory experience is preferred

Strong organizational, communication, and customer service skills

Ability to work independently and make sound decisions in the field

Dependable, punctual, and able to manage a changing daily service schedule

Valid driver’s license with an acceptable driving record

Reliable transportation to the designated reporting location

Physical Requirements

Ability to lift and carry up to 50 pounds

Ability to bend, kneel, reach, climb, and stand for extended periods

Ability to work outdoors in heat, humidity, rain, and changing weather conditions

Ability to safely handle tools, equipment, repair materials, and pool chemicals

Ability to perform physically demanding work throughout the workday

Employment Type: Full Time

Salary: $20 Hourly

Bonus/Commission: No