Salesperson Part Times Sales

Branch Sales Associate - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for a Full-Time Branch Sales Associate for our Rock Hill, SC location.

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be key to your success. This position is eligible for monthly performance-based bonuses and incentives.

Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.

Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.

Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.

Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.

Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.

Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.

Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.

Support inventory accuracy through cycle counts, stock replenishment, and product organization.

Safely operate forklifts and pallet jacks in accordance with company policies and procedures.

Previous experience in a customer-facing role, preferably within the HVAC/R industry or a related field.

Strong knowledge of HVAC/R products, equipment, and components.

Excellent customer service skills, including active listening and problem-solving abilities.

Proficiency with computerized sales and inventory management systems.

May need to operate a forklift; prior forklift certification preferred.

High School Diploma or equivalent.

One (1) year of customer service experience.

Health Insurance

• Health Savings Account (HSA)
• Dental Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Professional Development Opportunities
• Company-Paid Holidays
• Whether you're looking for full-time or part-time opportunities, we'd love to have you join our team.