Head of Construction Risk Management

Are you excited by the challenges and intricacies of the building process? We have built a culture of excellence and our people are our greatest asset. You will be a part of the VCC family and with that comes great pride in serving our clients, working closely as a team, and achieving success on every project.

Job Role Summary The Warranty & Risk Manager is responsible for overseeing all warranty-related activities to ensure compliance with contractual obligations, minimize financial exposure, and reduce organizational risk. This role integrates warranty administration with proactive and reactive risk management practices to identify, analyze, and mitigate construction and warranty-related risks while improving product/service quality and customer satisfaction. As a Risk Manager you will be responsible for assisting the team in reviewing and understanding ongoing and completed operation issues to develop formal notice issuances to subcontractors and/or responses to insurance claims. Additional duties will include assisting to verify that teams are following basic project and safety compliance requirements.

What You Will Do Warranty Management
Develop, implement, and maintain warranty policies, procedures, and controls.
Manage warranty claims from submission through resolution, ensuring timely and accurate processing.
Ensure compliance with contractual, regulatory, and customer-specific warranty requirements.
Coordinate communications between Owners, Property Managers, Subcontractors & VCC Project Teams to resolve warranty issues.
Directly report to Operations & Risk Management Teams
Maintain accurate warranty documentation and records for audit and legal purposes.

Risk Management
Identify construction & warranty-related risks, including financial, operational, legal, and reputational risks.
Conduct risk assessments and root cause analyses.
Assist Legal and Insurance teams with claims, disputes, and litigation support.
Provide oversight across multiple projects checking for project and safety compliance.

What You Will Need Bachelor’s degree in Construction Management, Risk Management, Construction/Architecture or related field.
5+ years of experience in warranty management, risk management, quality, or claims administration.
Proven experience with reviewing project plans and specifications.
Experience with warranty management systems.
Medical, prescription & dental benefits, life insurance
401(k) retirement program
Paid holidays
Potential Bonus opportunity

Make Your Move We have worked to build the reputation as a leading contractor in the nation, growing from one office in Little Rock, Ark. to nine offices around the country, construction projects in all 50 states, and consistently ranked in ENR's Top 100 contractors. Since the day we opened our doors, our promise has been to deliver excellence in construction and our clients know they can count on our team to serve them. We are proud of our history and what we have accomplished, and we are looking for people with our same values, passion for construction, and commitment to hard work to help us continue our success. We look forward to meeting you and building for the future together.

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All qualified applicants will receive consideration without regard to race, color, sex, gender identify, age, religion, protected veteran status, handicap or national origin.

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