Head of Operations & Business Management

Job Description

Manager, Consolidation & Fulfillment Operations is responsible for the overall performance of the fulfillment and production operations, including transportation routing, customer service, and inventory control.

Responsibilities

Plans and organizes staff, and directs all production/warehouse/transportation activities

Selects, trains, and motivates the workforce

Assists the GM in establishing warehouse and manufacturing performance objectives

Accountable for achieving company objectives regarding cost, productivity, customer service, and profit

Responsible for managing and supervising all Team Leads, skilled and unskilled Production employees, Warehouse Workers, Material Operators, Shipping/Receiving/Inventory Control Clerks, Customer Service Representatives, and other personnel needed to operate the fulfillment and production operations effectively

Any other duties and responsibilities as assigned

Minimum Qualifications

B.A. Degree with minimum of 5 years of production, warehouse, and logistics experience; or equivalent combinations of education and/or direct experience

Experience in a Manufacturing/production environment

3PL, warehousing and logistics management

General supervisory experience

Must have excellent systems skills

Skills in planning, staffing, budgeting, organizing, and communicating

Ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward profitability objectives

Ability to follow procedures and work instructions, and to manage all levels of personnel. Demonstrated abilities in listening, understanding employee needs, and helping them understand company goals and customer requirements. Strong management, labor control, and operations skills.

Ability to read, write, and communicate effectively

Ability to operate office machinery and computer systems, and all required customer systems and necessary personal computer programs

Physical & Work Environment Demands

The job requires regular sitting, use of hands for handling objects and operating machinery, reaching, talking or hearing, walking, occasional standing, and lifting or moving up to 10 pounds. Vision abilities required include close vision, distance vision, and ability to adjust focus. Limited travel may be required to support sales activity and visit customer locations. The role may require hours outside normal business hours to meet customer deadlines.

General office conditions or chemical/non-chemical warehouse conditions

Noise level in the office environment is usually moderate, while in the warehouse may be louder

Salary

$64,500 - $75,250/year base salary

Benefits

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

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