Parts / Inventory Counter Sales
Blue Compass RV Auburn Hills
Start your journey with Blue Compass RV as we are looking for a Parts Advisor to join our team.
THE ROLE: As an RV Parts Advisor, you will play a crucial role in ensuring the smooth operation of our RV dealership by managing and organizing the inventory of RV parts and accessories. You will assist customers and service technicians in identifying, locating, and purchasing the right parts for their recreational vehicles. This role requires strong customer service skills, a solid understanding of RV components, and the ability to work efficiently in a fast-paced environment.
Medical, dental, vision, disability, FSA's, and life insurance
- Paid Time Off and paid holidays
- Employee Assistance Program
- Training and Development Programs
- Legal Coverage
- Greet customers and assist them in identifying the RV parts and accessories they need.
- Provide expert advice on parts selection, compatibility, and installation.
- Process customer orders promptly and accurately.
- Maintain an organized and well-maintained inventory of RV parts and accessories.
- Monitor stock levels and reorder supplies as needed.
- Conduct regular audits to ensure accurate inventory counts.
- Provide technical information and guidance to customers and staff.
- Collaborate with service technicians to ensure accurate parts identification.
- Actively promote sales of RV parts and accessories.
- Recommend related products or upgrades to enhance customers' RV experience.
- Process incoming shipments, verify contents, and update inventory accordingly.
- Ensure proper labeling, pricing, and placement of products on the sales floor.
- Build and maintain positive relationships with customers and suppliers.
- Address customer inquiries, concerns, and returns in a professional manner.
- Strive for customer satisfaction through excellent service.
- Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.
- Communicate effectively with colleagues to share information about inventory and customer needs.
Previous customer service experience is preferred
- Ability to work daily on a computer and perform internet searches as needed
- The ability to follow department procedures and policies
- Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. We invest in our employees with our training and development programs and want to see you advance in your career with us.
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry...
$80k - $120k
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