Mortgage Servicing Professional

We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.POSITION SUMMARYDesigned specifically for active military service members, Newrez’s DoD SkillBridge Fellowship enables transitioning service members to gain civilian work experience with a leading mortgage lender while learning how to transfer their skills to a corporate setting. You dedicated yourself to protecting our Country, begin your next mission with Newrez helping people achieve the American Dream of Homeownership.A Junior Mortgage Consultant SkillBridge Fellow can expect to learn the tools needed to become a successful Mortgage Consultant. With the help of our dedicated instructors, study for the SAFE MLO Test, a standardized test required for licensure. After successfully passing the exam, our Sales Coaches will continue training on effectively converting in-house leads into borrowers, using our proprietary software, taking mortgage applications, and so much more!After successful completion of our DoD SkillBridge Fellowship, candidate can expect to be a Mortgage Consultant with an organization that is nationally recognized as a top Military Friendly Company and Brand.Take mortgage loan applications by phone and prepare effective loan proposals.Provide superior customer service.Stay informed of developing trends in the mortgage industry.These duties will involve Homeowner interface and decisioning in real world account management scenarios.Develops a detailed understanding of our customer base.Develops a detailed understanding of the strategies and tactics we use to market to customers.Receives training and performs duties in several functions in order to become familiar with line and staff functions, management viewpoints, company policies, and best practices.Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.Will be required to attend company sponsored training classes and attain certain certifications.Received Unit Commander written authorization and approval to participate in DoD SkillBridge Program prior to start of program October 5, 2026.Work independently with minimal supervision.Highly developed organizational and project/time-management skills with an ability to manage multiple priorities and meet multiple deadlines.Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.Proficiency in quantitative analysis.All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Equal Employment OpportunityWe're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. CA Privacy PolicyCA Notice at Collection

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