IT SysAdmin

At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (Active TS/SCI security clearance with agency appropriate polygraph).
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Provide in-depth experience in trouble-shooting IT systems
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.
This Labor Category must be in compliance with certification requirements detailed in DoD 8570-M, IAT Level 2.
Knowledge of Linux and Windows operating systems and command-line interface (CLI)
Some familiarity in scripting languages (e.Active Directory, Group Policy for Windows)
Knowledge of network protocols and services (e.g. VMWare, KVM, Docker for Linux; Hyper V, VMWare for Windows
Some experience with monitoring and logging tools (e.g. Splunk, Zabbix, ELK)
Knowledge of networking concepts and cloud platforms (AWS).
Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack)
Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:
A Choice of Medical Plan Options, some with Health Savings Account (HSA)
Vision and Dental
Short and Long-Term Disability
Optional Identity Theft and Legal Protection Services
Employee Referral Bonus Eligibility up to $10,000
Mobility Among Wyetech-supported Contracts
Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
Employees receive two complementary branded clothing orders annually.

$Pay Range: $42.42 - $104.64 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; relevant prior work experience, knowledge, skills, and competencies; Hourly pay rates reflect the pre-benefit gross wage amounts.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
If you need any accommodations during the application or interview process, please contact Brittney Wood. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.