QA Automation Engineering

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. Join our Technology Team as a QA Automation Engineer located in various offices.If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.This role reports to the Quality Assurance Manager.Position SummaryThe QA Automation Engineer designs, develops, and maintains automated test solutions that improve software quality, reduce manual effort, and support reliable releases. This role partners with QA, development, business analysis, project management, and DevOps teams to build scalable test coverage across functional, regression, integration, and API testing. The role also uses AI-assisted tools to accelerate test design, execution, maintenance, and analysis. The ideal candidate combines strong automation skills with analytical thinking, attention to detail, sound judgment, and a continuous improvement mindset to use AI responsibly and effectively throughout the software quality lifecycle.Key ResponsibilitiesDesigns, develops, and maintains automated test frameworks and reusable scripts for web, API, and integrated systemsReviews business and technical requirements to identify test scenarios, acceptance criteria, automation opportunities, and where AI-assisted design can improve speed and coverageUses AI-assisted tools to create and maintain test cases, data, and scripts, with appropriate review for accuracy and coverageExecutes regression, functional, smoke, integration, and API tests to validate quality and release readinessTests AI-powered applications and agents across prompts, scenarios, and edge cases to confirm accuracy, reliability, consistency, and expected behaviorEvaluates AI-generated outputs against expected results and identifies inaccuracies, inconsistencies, or misleading responsesAnalyzes test results, investigates failures, documents defects, and uses AI-enabled insights to speed triage, root cause analysis, and retestingIntegrates automated tests into CI/CD pipelines to provide fast, reliable feedback during builds and deploymentsMaintains test data, environments, automation assets, and AI-generated artifacts to support stable, repeatable, and auditable executionTracks quality metrics such as coverage, defect trends, pass/fail rates, automation effectiveness, and the impact of AI-assisted testingEnsures AI use in testing complies with governance, data protection, and responsible AI standardsContinuously improves automation frameworks, QA processes, and supporting tools to increase efficiency, governance, and overall effectivenessCreates and delivers presentations for technical, business, and leadership audiencesParticipates on camera in meetings with colleagues, business partners, and vendors when appropriatePerforms other duties as assigned by the QA ManagerQualificationsSkills & CompetenciesWorking knowledge of API testing, test data management, defect tracking, version control, and CI/CD practicesProficiency in one or more programming or scripting languages.Understanding of the software development lifecycle, Agile methodologies, and quality assurance best practicesStrong troubleshooting, problem-solving, and analytical skillsStrong written and verbal communication skills, with the ability to collaborate across technical and business teamsKnowledge of performance, security, accessibility, or risk-based testing practices preferredEducation & Prior ExperienceBachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experienceExperience in software quality assurance, including hands-on test automation developmentExperience with test automation tools and frameworksExperience integrating automated tests into CI/CD tools such as Azure DevOps, Jenkins, GitHub Actions, or similar platforms preferredExperience using generative AI or intelligent assistants to support test design, documentation, defect triage, or automation maintenance preferredExperience testing enterprise applications, cloud-based platforms, or complex multi-system workflows preferredExperience working in enterprise environments or regulated industries preferredTechnical SkillsAutomation & Testing: UI and API automation, regression, smoke, and integration testing, test framework design, defect management, and AI-assisted test maintenanceTools & Platforms: Selenium, Azure DevOps, Jira, and similar automation and delivery toolsQuality Engineering Practices: Prompting for test design, review of AI-generated artifacts, test data generation, CI/CD, risk-based testing, root cause analysis, test reporting, governance, and continuous improvementGT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis. CharlotteType: Full time