Head of Project Management and Delivery

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. Job DescriptionThe Project Delivery Manager III is a highly experienced team member responsible for the delivery of products and services offered to QTS clients at each of our data center facilities. The position is required to partner with our Solutions Engineering and Development teams during the early stages of the Sales cycle to help define scope, provide estimated schedule and cost, as well as manage the delivery of project scope upon contract execution. The Manager III will be assigned to multi-site customer deployments and large-scale tenant fit out projects spanning entire data halls and buildings. The Project Delivery team reports into the Implementation group at QTS and works closely with our Sales, Facility Operations, and Development teams to seamlessly integrate customer requirements without impeding data center operations and services.Support multi-site and multi-megawatt tenant fit out projects commonly derived from Hyperscale customer requirements.Work with construction managers and specialized contractors or data center integrators to develop comprehensive project budget and schedule.Serve as a key liaison between internal stakeholders, providing expert guidance and leadership to ensure alignment of project delivery efforts with organizational goals and priorities.Spearhead the strategic planning and execution of complex, high-value projects, with a focus on meeting the unique requirements of Hyperscale customers.Take a proactive approach to risk management and contingency planning, identifying potential risks and opportunities, developing mitigation strategies, and ensuring timely resolution of issues to minimize project delays and cost overruns.Adhere to QTS development policies with increased focus on environmental health and safety when working in sites under active construction.Identify long lead and critical path items to influence tenant fit out scope and customer decision making abilities.Anticipate and understand client needs during the planning and implementation phases by continuously validating project scope.Work with Operations and Development teams to identify additional base build infrastructure necessary to support future tenant fit outs.Collaborate with Procurement and Operations to identify preferred vendors, contractors, and material distribution partners.Create RFPs and perform bid leveling with focus on labor resources, material availability, and OFCI/CFCI responsibilities.Establish and maintain diverse supplier relationships in designated markets to drive competitiveness and value for our customers.Maintain preferred stocking levels and external cost catalogs for standard fit out materials to minimize lead times and control cost variation.Monitor project budgets and financial performance while keeping Management and Accounting informed of any unexpected variances.Maintain a high level of knowledge about QTS services, including customer requirements, methods of delivery, implementation, support processes and Service Level Agreements (SLAs).Oversee quality assurance by performing regular on-site inspections during and upon completion of all assigned projects.Facilitate effective communication with the project team and with other departments such as Sales, Development, and Facilities Operations.Implement best practices and lessons learned from previous projects.BASIC QUALIFICATIONS Bachelor's degree preferably in Business, Engineering, Architecture, Computer Science, MIS or equivalent professional experience in lieu of a degree.Seven or more years of direct experience in (interior) data center construction project management.Experience with various contract types, contract negotiation and management, business risk and liability handling.Knowledge of project management tools and methodologiesUS Citizenship for this position is required by law due to federal customer contractsPREFERRED QUALIFICATIONS PMP certification, or other relevant industry certificationsExperience with data center construction and MEP coordinationExperience with Construction Health & Safety KnowledgeKNOWLEDGE, SKILLS, AND ABILITIES Display strong servant leadership, strategic agility, and interpersonal skills.Ability to be flexible and adapt to changing situations at a high-growth companyStrategic planning, problem-solving, and decision-making abilities.Ability to independently managed deadlines, budgets, and support staff.Possess excellent oral and written communication skillsAbility to influence cross-discipline teamsTOTAL REWARDSThis role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; employee assistance program; QTS scholarship for dependents; This role is bonus eligible and may be eligible for equity.Roth and Traditional 401(k) matching contributions with immediate vestingEvery employee is bonus or commission eligibleGenerous PTO, Paid Volunteer Days Plus Floating HolidaysStock Purchase Plan (SPP)11 paid Holidays Annually/Holiday compensation when workedPet and Legal InsuranceQ-Rest Sabbatical ProgramQ-Anniversary Service Award ProgramParental LeaveMilitary Benefits PackageQTS Charitable Matching Gift ProgramQTS Scholarship for Employee DependentsQTS Crisis FundWellness ProgramTuition Reimbursement ProgramQTS is an Equal Opportunity Employer. Equal Opportunity Employer/Veterans/DisabledWe conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.Know Your Rights (English)Know Your Rights (Spanish)The pay transparency policy is available here:Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io.