Customer Service (Baggage) and Baggage Handlers Needed

About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?
Job Summary
As a Ramp Service Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial.

This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union that requires joining the TWU and paying union dues.
Compensation Rate: $22.28 per hour
Employment Status: Part-Time
Shift Requirement: Open Availability - Preferred
Watch Our Team in Action: Day In The Life Ground Handling - Ramp Service
Responsibilities
Marshall aircraft upon arrival and departure.
Load and unload baggage and cargo on and off aircraft.
Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver baggage and cargo between the terminal and aircraft.
Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
Perform aircraft pushback, wing walking and related guide man functions.
Maintain a secure work environment.
Minimum Requirements
High school diploma or GED equivalent
A valid Driver's License
Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
Valid Driver's license, must be maintained throughout employment in this role
Strong communication skills for coordinating with team members and flight crews
Flexibility to work varied shifts, including weekends, holidays, and nights
Basic mechanical aptitude for operating ground support equipment
Ability to pass background checks and comply with airport security regulations
Attention to detail and a commitment to safety protocols
Fluently read, write, and speak the English language
Preferred Skills
Previous experience in aviation or ground handling operations
Familiarity with aircraft types and airport layout
Knowledge of safety regulations and protocols in the airport environment
Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
Strong problem-solving skills and the ability to remain calm under pressure
Excellent teamwork and interpersonal skills for effective communication with colleagues
Ability to multitask and prioritize tasks in a fast-paced environment
Basic computer skills for completing paperwork and using scheduling systems
Strong customer service orientation and a positive attitude toward passenger interactions
Physical Requirements/Working Conditions
Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
Frequent standing, walking, and moving throughout the airport terminal or warehouse
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
Manual dexterity required for handling documents, operating computers, and using two-way radios
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
Perks & Benefits
Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.