Part-Time or Weekend Receptionist
The Dog Stop Richmond (TDS-0037)
The Dog Stop is seeking the best and brightest to join our Team as a retail/front of house receptionist. You will serve as the initial and final point of contact for guests entering and leaving The Dog Stop. Perform customer service guest relations, show understanding, friendliness, courtesy, tact, empathy, cooperation, concern, politeness respect and dignity to others. Must have a positive attitude and be confident and comfortable with dogs of all sizes and temperaments. Work Schedule: Part-Time. Some weekends required
You will serve as the Retail / Front House Receptionist for The Dog Stop West Broad Street location.
Receive, greet and direct callers over the telephone and in person with precise, clear instructions.
Develops a general understanding about the brands and products sold within the store.
Partners with team members to provide answers to product questions from customers.
Relays customer comments and concerns to the General and Assistant Manager.
Will adhere to all The Dog Stop Policies and Procedures.
Successful candidates must have a genuine affinity for dogs; deal with frequent interruptions, communicate orally and in writing and skills in using an automated scheduling appointment management system; Customer Service skills and working with computer programs including Microsoft Word and Excel. Must demonstrate knowledge of retail sales, supply inventory management tracking, balancing charges and cash intake.
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