Head of Programme Management

Job Description

Job Description The employee in this classification shall report to the Regional Director of Supportive Services or Vice President of Supportive Services. The Program Director provides leadership and ensures program integrity. The responsibilities are managerial in function. The Program Director is responsible for the administration and operations of the program(s) and is accountable for the general welfare of staff and clients. The Program Director oversees the supervision of all staff and clients and the safety and security of the program(s). The Program Director is responsible for ensuring contract compliance and all reporting procedures and appropriate fiscal management. Scope of Duties:

1. Interact with all clients, staff, and outside contacts with respect and courtesy.
2. Maintain client and staff confidentially in compliance with administrative policies and procedures.
3. Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
4. Supervise assigned staff including the completion of performance evaluations and regularly scheduled supervisory sessions.
5. Ensure compliance with the agency Administrative Policies and Procedures.
6. Develop, implement, and maintain Program Policy and Procedures Manual including ongoing review and update.
7. Prepare recommendations for the annual budget with input from direct reports anticipating personnel and operational needs for the upcoming fiscal year.
8. Ensure quality delivery of all program services.
9. Assess staff training needs and coordinate staff development plans.
10. Conduct regular Program Management Meetings, Team Meetings, StaffMeeting,s and House/Client Meetings.
11. Conduct regular program evaluations to ensure program integrity.
12. Ensure contract compliance and a positive relationship with funding source(s).
13. Conduct regular, unscheduled off-hour visits to the program(s).
14. Actively recruit for vacant staff positions to ensure appropriate levels of staff supervision in the program.
15. Follow all safety and security procedures required by agency and licensing agencies and/or funding source(s).
16. Network with other community agencies to develop resources for clients.
17. Represent agency and actively participate on appropriate external coalitions, committees, and meetings.
18. Ensure the collection of all data to support outcome studies required by the agency or funding source.

Complete any duties assigned. ADA Essential Functions