Bilingual Recruiter - Full Time

Full-time
The Recruiter will assist walk-in applicants with completion of job applications and related documents and conduct group orientations prior to placement by recruiting staff. Manage daily customer communications including incoming customer requests, employee call-offs, confirmation of arrivals and other dispatch tasks. Provides customer service and support to all applicants at the kiosks and front desk.
Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application & hiring process.
Provides accurate and timely weekly payroll input.
Screens new candidates, evaluates job skills to ensure the highest fill rates possible and excellent customer satisfaction. Facilitates employee orientation training and client-specific testing.
Effectively manages and immediately resolves any problems with client orders, including escalation to branch management or other Proman personnel based on the Service Escalation Chart.
Manages and continually assesses employee information available in the system to keep it current and accurate at all times.
Visits client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs and to enhance recruitment and placement.
Works with peers and managers to effectively provide staffing coverage and minimize overtime hours within the branch office.
Assists in the development of changes in procedures, policies and forms that positively impact the business and reinforce a commitment to continuous improvement.
Completes certification within one year of hire.
Strong PC skills, including Microsoft Word, Excel & Outlook.
Strong team player with a high level of respect & appreciation for diversity.
Strong knowledge of Avionte ATS.
Bilingual (Spanish and English) skills may be required.
This is primarily a sedentary role in an office environment. Will work at both a traditional office desk as well as at the applicant’s window.
Must be able to work in customer locations as a back up to On-Site Supervisors as needed and so must be able to walk within the customer facility (sometimes long distances).
May involve bending or standing to file documents.
Must be able to travel to other branch offices to assist as needed.
Must be high school graduate.
May substitute work experience in retail, customer service or human resources position.
Must have experience in a customer service environment.
Familiarity with or experience in an industrial, manufacturing or logistics environment is a plus.