Head of Technical Delivery Management

Who You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.What You’ll DoThe Technical Regional Leader develops and executes strategies to scale technical delivery excellence across our growing Salesforce practice. You lead a team of Technical Architects and Salesforce Developers, driving solution innovation and delivery excellence across our western region portfolio of clients. Responsibilities: * Build a team to influence, enable, and scale our technical architects and technical developers and teams across Slalom ensuring consistent and high-quality delivery * Lead efforts to bring best practice to our deliverables and delivery methodology to all Salesforce practitioners globally * Lead efforts to capture best practices and develop case studies and other core deliverables to build solution offerings * Drive the adoption of new tools and ways of working in our technical delivery team * Establish governance processes to ensure accountability and delivery quality in our technical deliverables. Influence the job descriptions, qualifications, and brand of Technical Delivery practitioners * Engage directly with senior client stakeholders as an Accountable Executive on our most transformational engagements, ensuring delivery leaders are set up to manage engagement risks, project financials, accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client * Perform oversight of large-scale, complex software delivery project/program management on client engagements * Work with local teams to ensure successful adoption of delivery methodology * Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business * Provide guidance, coaching, mentoring, and day-to-day direction for project teams * Provide expert guidance and lead business development opportunities, including writing SOWs and presenting solutions to prospective clients * Serve as a People Manager within Salesforce Delivery Excellence capability and provide meaningful mentoring and advice to members of the practice * Support recruiting, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit * Serve as Solution Lead on sales pursuits, providing solution design, estimation and staffing proposals to ensure delivery excellence * Promote and influence employee and leader development and create opportunities for career progression * 20% target utilization * Willingness to travel up to 50% What You’ll Bring* Consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects * Experience leading capabilities and/or groups of (up to) 50+ individuals distributed nationally and/or globally * Experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds * Experience in all phases of product development, software development, and testing lifecycles * Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies * Experience with recruiting and building teams; experienced management with a history of mentoring others * Experience with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio * Experience writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts * Expert business operations experience (e.g., invoicing, SOW, margins, utilization) * Outstanding verbal and written communication skills to audiences of all levels including client-facing skills * Expert in Agile software delivery methodologies * Passion for building Salesforce and other software solutions with state-of-the-art technology * Embrace challenging situations and enjoy solving complex problems * Expert at project delivery, including all aspects of program management and the SDLCAbout UsSlalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.Director: $219,000 - $267,000In addition, individuals may be eligible for an annual discretionary bonus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Please advise the talent acquisition team or contact [2] View email address on apply.placed-app.com.