Full Time Housekeeping Dispatcher
Hilton Grand Vacations
Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting The Fountains Resort in Orlando, FL! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits.
As a Housekeeping Dispatcher for the following tasks:
Answers departmental multi-line phones.
Dispatches all guest requests to the units.
Maintains room status and other pertinent information in computer system.
Assists management in administrative duties including filing, purchase order follow-up, faxing, maintaining records and attendance on team members as well as other clerical duties.
Assists with departmental inventories, and scheduling shifts for team members
Dispatching and supervising guest services calls through paging and computer systems
Maintain tracking system for projects, such as GCPM, mattress rotation, patio deep cleans.
Regular attendance in keeping with guidelines established by the company and site are crucial to the successful performance of this position
Adjust to schedule changes and cover shifts on short notice in order to meet business demands.
Demonstrates excellence in service quality standards that affect guest happiness, responding to guests in a timely and professional manner. Basic digital literacy
Excellent computer skills
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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