RN-Ambulatory - Urology - Ambulatory Care

The Ambulatory Divisional Registered Nurse provides, develops, coordinates, and manages clinical duties related to the specific service line division. This job will support clinical care across multiple outpatient locations, requiring interdisciplinary partnership with multiple providers within the division. The position collaborates with Ambulatory Leadership, Division Chair, Medical Director, in the development and management of processes to provide safe, timely ambulatory care needs.
The Ambulatory Divisional Registered Nurse will have a working knowledge of outpatient management of patients within a specialty division, including general medical, complex medical, pre-operative and post-operative care.
Follows documented physician/licensed provider orders, within the boundaries of the Nurse Practice Act, licensure, and established standards, policies, and practice guidelines.
Triages patient calls and in basket messages in accordance with ambulatory and division specific standards.
Facilitates training as needed to improve the specialty knowledge base across all ambulatory clinic locations.
Partners with care team to complete chart prep for return visits; Completes necessary new patient referrals, ensures outside records are available, performs chart review/prep to ensure patients are scheduled into the correct clinic.
Provides disease and procedure-specific education to patients in clinic.
Creates educational materials to support commonly encountered topics within division.
Partners with providers, Assistant Clinical Manager, Program Coordinators, and Nurse Navigators to ensure continuity of care across clinic sites for division patients with expertise in service, preoperative, postoperative, and medical management to specific patient populations.

Performs multi-site nursing visits as directed by providers to include education, treatments, or assessments.
Supports prior authorization requirements specific to emergent / same day prior authorizations and denial appeals.
Partners with Assistant Clinical Manager and clinic nursing staff to aid providers in obtaining clinic testing and treatment.
Consistently monitors patient satisfaction and customer feedback, taking prompt action on issues striving for service excellence.

Serves as a nursing clinical role model and division subject matter expert for management of ambulatory patients across multiple sites.

Seeks collaborative relationships that can lead to effective partnerships in research, evidence based practice or process improvement. Contributes to revising and developing clinical practice and/or nursing care guidelines for specific patient populations using current best evidence and shares the synthesis of current best evidence at the department/division level .
Anticipates needs to provide quality and efficient care for patients.
Maintains professional growth and development in specialty through ongoing process of formal and informal education and training.
Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the division.
Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older)
Bachelor's degree in nursing from an accredited program
Master's degree in nursing from an accredited program.
Licensure/Certification Required: Current Registered Nurse license, BLS Certification.
Nursing specialty board certification preferred.
Years and Type of Required Experience: Minimum 3 years of nursing experience required. 1-2 years preferred experience in the designated pediatric or adult division.
General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. Other: Travel between clinic sites is required. Long-distance or air travel as needed- not to exceed 10% travel. May be exposed to human blood and other potentially infectious materials. * Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Manual dexterity (eye/hand coordination), Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision
Depth perception, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes
Emotional: Fast pace environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change

EEO Employer/Disabled/Protected Veteran