Network Support / IT

Department(s): 5072 - Information Technology

Location(s): Garden City Terminal

FLSA Status: Exempt

Job Overview

Under the general supervision of the Manager of IT - Network Systems, the Network Administrator will install, configure, and support GPA's local area network (LAN), wide area network (WAN), and Internet systems. Maintain network hardware and software. Monitor networks to ensure network availability to all system users and perform necessary maintenance to support network availability. The Network Administrator also supports network administrative duties and supports the administrative duties of required Software Systems and applications.

Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.

Job Duties

Configure, maintain and troubleshoot wired and wireless data networks and related computing environments, including switches, routers, firewalls, systems software, applications software, and all configurations.

Configure and maintain network monitoring software in order to monitor the performance of computer systems and networks.

Assists in the planning, coordinating, and implementing of network security measures to protect data, software, and hardware.

Document procedures and maintain change control records.

Monitor network performance to ensure that expected service levels are met.

Manage and maintain software monitoring and alerting systems.

Responsible for the daily operation of GPA’s network infrastructure.

Creates, maintains, and updates system documentation, drawings, and topology maps.

Configure and manage access to network resources.

Job Requirements

Knowledge, Skills, & Abilities

Working knowledge of TCP/IP, Enterprise Network Environments, and Wireless Infrastructure highly desired. Cisco switch and wireless controller configuration and troubleshooting experience desired. Working knowledge of enterprise routing protocols, log management systems and SQL databases is desired. Experience implementing network security best practices desired.

Experience

1-3 years of progressively responsible technology work-related experience – Preferred

1-3 years Network support and configuration experience – Preferred

Education

Preferred Bachelor's Degree in Computer Science, Information Systems, or related field

Licenses & Certifications

TWIC - Transportation Worker Identification Credential – Required Upon Hire

Driver's License - Valid state driver's license – Required Upon Hire

Note: This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation, and without direct threat to the health or safety of others.

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