Dispatcher-Transportation-Full Time

Dispatches Truck Drivers (CDL and Non-CDL), for conveyance of materials in a safe manner for Goodwill of the San Francisco Bay, ensuring emails and phone calls are handled in a timely manner. This role serves as the primary point of contact for drivers, ensuring efficient route coordination, issue resolution, and operational support to maintain safe and reliable service.

Coordinates and dispatches drivers for daily pickup, delivery, and transportation routes in a safe and efficient manner.

Monitor driver schedules, route progress, and service completion to ensure on-time performance.

Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.

Orders supplies and equipment, issuing them to Team Members.

Assist with maintaining an organized dock/yard space including but not limited to driving box trucks and forklifts as needed

Maintains the day-to-day operations of the transportation department including meeting Team Member and customer needs.

Reads and responds to emails from stores, providing excellent customer service.

Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.

Communicates power equipment defects to the fleet Services Team.

Provides feedback to the Transportation Leaders on day-to-day operations in an effort to maintain and improve business and resolve problems.

High School diploma, GED or equivalent work experience required

One year of customer service experience or dispatch experience required

Forklift certification or ability to obtain certification within 3 months

Possession of valid Class C CA Driver License with a clean record.

Has a Department of Transportation medical card.

Must be able to read maps and communicate using GW issued radio or phone equipment.

Available to work weekends and early mornings.

Must have excellent customer service skills and proven ability to interact effectively with diverse customer base.

Proficient in MS Office Suite

Ability to speak and read English proficiently

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at View phone number on click.appcast.io, option 5.

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